Payments · Integration
Stripe + Helpzen
The Helpzen Stripe integration surfaces customer subscription, payment, and invoice data right next to their support ticket. Issue refunds, cancel subscriptions, and check failed payments without leaving Helpzen.
What you can do with Stripe + Helpzen
- Answer billing questions with live subscription data
- Issue refunds directly from the ticket sidebar
- Route failed-payment recovery to a dedicated team
- Identify high-value customers by MRR
Integration features
Subscription and invoice history
One-click refunds
MRR and LTV in contact profile
Failed payment webhook automation
Setup in under 5 minutes
- 1
Connect your Stripe account via OAuth
- 2
Match customers by email automatically
- 3
Agents see subscription status in the ticket sidebar
- 4
Optional: enable one-click refund for senior agents
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