Dev tools · Integration

GitHub + Helpzen

Connect Helpzen to GitHub to convert support tickets into GitHub issues, track them through development, and notify customers automatically when features ship or bugs get fixed.

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What you can do with GitHub + Helpzen

  • Create GitHub issues from support tickets
  • Track feature requests by customer impact
  • Notify customers on PR merge and release
  • Measure engineering impact on support volume

Integration features

One-click issue creation
Release-notes auto-notify
Feature-request impact scoring
PR-to-ticket linking

Setup in under 5 minutes

  1. 1

    Install the Helpzen GitHub app

  2. 2

    Select the repositories to connect

  3. 3

    Map labels, milestones, and projects

  4. 4

    Create issues directly from tickets

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