Dev tools · Integration

Linear + Helpzen

Connect Helpzen to Linear so customer bug reports and feature requests flow directly into your engineering backlog — with full context and customer data.

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What you can do with Linear + Helpzen

  • Create Linear issues from support tickets
  • Tag issues with customer MRR for prioritization
  • Notify customers automatically when issues ship
  • Keep support and engineering in sync

Integration features

One-click Linear issue creation
Customer-impact prioritization
Auto-notify on issue close
Attachment and log forwarding

Setup in under 5 minutes

  1. 1

    Authorize Linear via OAuth

  2. 2

    Pick the teams and projects to sync

  3. 3

    Create issues from ticket sidebar

  4. 4

    Status updates flow back to Helpzen

More Dev tools integrations

Jira

Turn bug reports into Jira tickets — with full context.

GitHub

Link tickets to issues. Close the loop with customers.

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