A help center customers actually use
Helpzen Knowledge Base is a fully branded help center with fast search, SEO optimization, and deep integration with AI Auto-Reply. Every article you write deflects future tickets and trains your AI.
Why teams choose Knowledge Base
Deflect 40% of tickets
Great docs mean customers self-serve. Helpzen surfaces relevant articles before they open a ticket.
SEO out of the box
Articles rank in Google. Schema markup, sitemaps, and fast Core Web Vitals included.
Powers your AI
Every article is indexed by Helpzen AI — the more you write, the smarter your auto-replies get.
Multi-language
Publish in 40+ languages with one-click AI translation and fallback routing.
How it works
Write or import articles
Rich editor, or import from Notion, Zendesk Guide, Intercom Articles.
Organize into categories
Nested categories, featured articles, and search-optimized structure.
Publish and connect
Host on your subdomain or custom domain. AI and chat widget use articles automatically.
Who uses it
- →SaaS products with extensive documentation
- →Ecommerce stores with FAQ and policy pages
- →API products requiring developer docs
- →Enterprises with internal knowledge bases
FAQ
Can I use my own domain?+
Yes. Host at help.yourdomain.com with free SSL and custom branding.
Does it have version control?+
Yes. Full revision history, drafts, scheduled publishing, and rollback.
Is there an API?+
Yes. Publish programmatically, embed articles anywhere, and sync from external systems.
Explore more features
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