Agencies

Manage support for every client from one inbox

Helpzen helps agencies deliver customer support as a service. Manage multiple client inboxes, white-label the entire experience, and scale without per-seat fees.

clients on one account

0

per-seat fees, ever

10h/mo

saved on reporting per client

Common problems for agencies teams

Multiple client inboxes, multiple tools

Every client has Zendesk or Freshdesk — your team logs into 10 different dashboards.

Per-agent costs compound across clients

Adding a seat for every agent on every client tool bankrupts you.

No white-label on most tools

You want to deliver support as a service — but tools scream "Zendesk" to your client.

Reporting per client is manual

CSAT and SLA reports require hours of spreadsheet work every month.

How Helpzen solves it

One Helpzen, many client inboxes

Manage every client from one dashboard. Switch context in one click.

Full white-label branding

Custom domain, custom colors, custom email — clients see their brand, not ours.

Flat-rate pricing

$39/month total. Unlimited clients, unlimited agents, unlimited tickets.

Automated per-client reporting

CSAT, SLA, and ticket volume reports auto-generated per client every month.

A typical agencies workflow

  1. 1

    New client signs up — create their inbox and brand it in 5 minutes

  2. 2

    Your team adds the client's channels: email, WhatsApp, chat

  3. 3

    Agents work all client inboxes from one Helpzen login

  4. 4

    Monthly reports generated and sent to each client automatically

  5. 5

    New clients onboarded in an hour, not a week

Everything agencies teams need

Multi-inbox management
White-label branding per client
Custom domain per client
Per-client CSAT and SLA reports
Role-based permissions
Flat-rate pricing

Ready to transform your customer support?

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